Terms & Conditions

1.1 - These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. By ordering any of the Services, you agree to be bound by these Terms and Conditions. You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

2.1 - The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied. 2.2 - In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate. 2.3 - All Goods which appear on the Website are subject to availability. 2.4 - We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

3.1 - When registering to use the Website you must set up a username and password. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret 3.2 - We retain and use all information strictly under the Privacy Policy. 3.3 - We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this

4.1 - The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay. 4.2 - The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly. 4.3 - A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract. 4.4 - Any quotation is valid for a maximum period of 30 days from its date, unless we expressly withdraw it at an earlier time. 4.5 - No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing. 4.6 - We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

5.1 - The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing. 5.2 - Prices and charges include VAT at the rate applicable at the time of the Order. 5.3 - You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.

6.1 - You may return new unopened items within 14 days of delivery for either a full refund or an exchange. We do not offer returns on custom made orders.